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Computer Helpdesk
All Computing and Network problems including email or other UM-supported software and hardware. 301-405-1500
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Helpdesk website
Computer Labs
Looking for a computer lab? Review of
list of campus computer lab locations.
Email Accounts
Activate your umd.edu account (your official University email address) and have the option of adding a WAM or GLUE accounts. If you would like to
change the e-mail address that the University uses to send you announcements, you can do so through
Testudo.
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Email Activation website
Computer Peer-Training Courses
If you need to bring your computer skills up to speed, the Office of Information Technology (OIT) offers inexpensive ($10) non-credit classes throughout the summer and the academic year. You will need an active university email account to take courses. The more you can do before classes start, the better.
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Computer Peer-Training website
Activate Print Account
All WAM labs and most other computer labs do not allow you to print unless you have a print account. There are 3 steps for setting up a Print Account. It is recommended that you do them in order.
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How to obtain a print account instructions
Register your Computer with Campus Network
If you have a personal computer and you'd like to plug into the campus wired network, you'll first need to register your computer. To access the internet with your wireless ethernet card, simply open your web browser in an area with wireless coverage. You will be automatically prompted for your Directory ID and Password.
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Computer Registration website
Laptop Lending Program
The University is offering a laptop lending program to its UMCP students, allowing them to use new Dell 5100 laptops with wireless internet cards. Bring your student ID and one other form of ID (e.g. drivers license) to the Information Desk at the Stamp Student Union. Laptops can be checked out for up to 2 hours at a time. For questions call 4-DESK.
Wireless Network Access
The University has implemented a wireless
network in many common areas across campus. For more on accessing
the wireless network see
Register
Computer with Campus Network.
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Campus Wireless Network map
Low Cost Microsoft Software for GA's Who Work at Home
The Microsoft "Work at Home"
policy provides an opportunity for graduate students with assistantships
to install an additional copy of selected Microsoft software products
on their home computer or portable PC for the duration of their
employment with the University. Eligible Software products include
Microsoft Office 2000 Premium, Microsoft Works, Publisher, Front
Page, Visual Studio Professional, or any of their component products,
regardless of version. Please note that Operating System products
are NOT eligible for Work at Home use. For more information see
below links:
» Available
Software for "Work at Home" Program
» Conditions
for the Use of "Work at Home" Software
» UMD's
Nethics "Using Software" Guide
UMD Discounts For Purchasing Computers
Save money on your computer purchase through
the
University
Book Center. They have links to the Maryland academic accounts
through Dell, Gateway, and Apple computers.